Questions, answered

Not for most services. Brows, lip, chin, forehead, sideburns and cheeks are walk-in at both shops. Full-face visits and groups of four or more are booked ahead.

It depends on the day. Weekday late mornings are the quietest. Saturday afternoons and the hour after work are the busiest. Call either shop and we'll tell you how the list looks.

A brow takes about 10 to 15 minutes, and a full face 30 to 40. Each service on the menu lists its time.

Most clients come back every three to four weeks, once the hair is long enough to catch, about a quarter inch.

Yes, with a parent or guardian in the room. We thread brows and the upper lip from age 12.

No. Tweeze threads brows and the face, and nothing else.

Yes, in any amount, and it works at both shops.

Yes. Four or more are booked ahead so every person has a chair. A group leaves a deposit that goes toward the service.

Come with skin washed and dry, and no makeup on the area if you can. Let the hair come back to about a quarter inch since the last wax or shave.

Some redness right after is common. If you notice burning, swelling, hives or blisters, tell us and call your doctor or go to urgent care.

Most people feel quick pulls along the line. Sensitivity varies. Tell your threader if you want to pause.